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We've put together some of the most common questions to help you quickly.
Frequently Asked Questions
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Which healthcare providers will find our services valuable?
All healthcare providers can benefit from our services and products, from large academic hospitals to individual healthcare practices. We offer customized IT solutions, working alongside healthcare providers to improve processes and make their organizations future-proof.
How does Heart for Health ensure data security and privacy?
Data protection is our top priority. At Heart for Health, privacy and data security are guaranteed in accordance with NEN 7510 / ISO 27001 certification.
Our systems are equipped with the latest security technologies, such as encryption, and we enforce strict access controls to safeguard patient data and prevent data breaches.
Our systems are equipped with the latest security technologies, such as encryption, and we enforce strict access controls to safeguard patient data and prevent data breaches.
Does Heart for Health offer training and support to users?
We understand that transitioning to a new EHR can be a big step for your organization. While you want to innovate, it's important that patients don’t experience any disruption. That’s why we provide on-site training and support, ensuring you and your team are well-prepared for the switch to the new EHR. Additionally, you'll have a personal point of contact, ensuring support is always readily available
How user-friendly is the EHR system?
From the very first moment you become acquainted with our EHR MedicalPortal, you will experience its ease of use. We have used our experience in healthcare to design the EPD in a logical and clear manner. It works intuitively! Thanks to the simple workflows, errors are prevented and time is saved.
How easy is it to integrate the EHR with other systems and customize it to specific healthcare processes?
MedicalPortal is designed to integrate seamlessly with other systems you use, such as laboratory and pharmacy systems. We always tailor this integration to meet your specific requirements, ensuring it fits your healthcare facility. You know the practice, and we make sure it works!